Last updated: 18.08.2026
1. General Information
The protection of your personal data is important to us. We process your personal data in accordance with the applicable data protection legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR / DSGVO), as well as applicable national data protection and telecommunications legislation.
This Privacy Policy explains what personal data we collect, why we process it, the legal basis for such processing, how long we retain it, with whom it may be shared and what rights you have in relation to your personal data.
We process personal data only for specified, explicit and legitimate purposes and only to the extent necessary for those purposes.
2. Controller
The controller responsible for the processing of personal data on this website is:
Domak Sp. z o.o., Lwowska 51, 22-100 Chełm, Republic of Poland. Telephone: +48 733 917 552. Email: info@domak.eu.
The controller is the natural or legal person who determines the purposes and means of processing personal data.
If you have any questions regarding the processing of your personal data or wish to exercise your rights, you may contact us using the contact details above.
3. Personal Data We Process
Depending on how you use our website and contact us, we may process the following categories of personal data:
- identification data, such as your name;
- contact data, such as your email address and telephone number;
- the content of your enquiries and communications with us;
- communication history where you contact us through messaging services;
- technical data relating to your use of our website, such as IP address, browser type, operating system, date and time of access and other server log information;
- information relating to your cookie and consent preferences; and
- information collected through Google Analytics, where you have provided the required consent.
We do not intentionally collect special categories of personal data through this website unless you voluntarily provide such information and there is a valid legal basis for processing it.
4. Purposes and Legal Bases of Processing
We process personal data for the following purposes:
4.1 Operation and Security of the Website
We process technical information necessary to operate, maintain and secure our website and to protect it against misuse, attacks and other security threats.
The legal basis is Article 6(1)(f) GDPR, based on our legitimate interest in providing a secure, stable and technically functional website.
4.2 Responding to Enquiries
When you contact us through our contact form, email, telephone, WhatsApp or Telegram, we process the information you provide in order to respond to your enquiry and communicate with you.
Where your enquiry relates to the preparation or performance of a contract, the legal basis is Article 6(1)(b) GDPR.
In other cases, the legal basis is Article 6(1)(f) GDPR, based on our legitimate interest in responding to enquiries and maintaining effective communication.
4.3 Compliance with Legal Obligations
Where necessary, we process personal data to comply with legal obligations applicable to us.
The legal basis is Article 6(1)(c) GDPR.
4.4 Website Analytics
We use Google Analytics 4 to analyse the use of our website, understand how visitors interact with the website and improve its content, functionality and performance.
Google Analytics is activated for analytics purposes only after the required consent has been obtained.
The legal basis is Article 6(1)(a) GDPR, based on your consent.
4.5 Consent Management
We use Cookiebot to manage and document consent relating to cookies and similar technologies.
The processing associated with consent management is carried out to ensure that your choices regarding cookies and similar technologies are respected and, where required, documented.
5. Hosting – Hetzner
Our website is hosted on servers operated by:
Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany.
When you visit our website, technical information may be processed by the hosting provider. This may include your IP address, date and time of access, browser information, operating system and other technical information contained in server log files.
This processing is necessary for the secure and reliable operation of the website and for the detection and prevention of technical problems and security incidents.
The legal basis is Article 6(1)(f) GDPR, based on our legitimate interest in providing a secure, stable and technically functional website.
6. Contact Form
If you contact us through the contact form on our website, we process the information you provide for the purpose of handling and responding to your enquiry.
Depending on the information you provide, this may include:
- your name;
- email address;
- telephone number;
- the content of your enquiry; and
- other information voluntarily provided by you.
We process this information only to the extent necessary to handle your enquiry.
If your enquiry relates to the preparation or performance of a contract, the legal basis is Article 6(1)(b) GDPR.
For other enquiries, the legal basis is Article 6(1)(f) GDPR, based on our legitimate interest in responding to enquiries efficiently.
We do not use the information submitted through the contact form for advertising or other unrelated purposes unless you have separately provided the required consent or another legal basis applies.
7. Contact via WhatsApp, Telegram and Telephone
You may contact us through WhatsApp, Telegram or by telephone using the contact options provided on our website.
If you contact us through these channels, we may process information necessary to handle your enquiry, including your name, telephone number, communication history and the content of your communication.
The purpose of processing is to communicate with you and handle your enquiry.
Where the communication relates to the preparation or performance of a contract, the legal basis is Article 6(1)(b) GDPR.
In other cases, the legal basis is Article 6(1)(f) GDPR, based on our legitimate interest in responding to enquiries and maintaining effective communication.
The respective service providers may process personal data independently in accordance with their own privacy policies.
You should therefore also review the privacy information of the respective service provider before using these communication channels.
8. Cookiebot – Consent Management
Our website uses Cookiebot, a consent management platform provided by:
Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark.
Cookiebot is used to obtain, manage and document your consent choices regarding cookies and similar technologies.
When you visit our website, Cookiebot may display a consent banner allowing you to accept or reject different categories of cookies and similar technologies.
Cookiebot also enables you to change or withdraw your consent at a later time.
Your consent choices are used solely for the purpose of managing your preferences regarding cookies and similar technologies and ensuring that the website respects those choices.
Where consent is required by applicable law, non-essential cookies and similar technologies are not activated before the required consent has been obtained.
The legal basis for processing based on your consent is Article 6(1)(a) GDPR.
You may withdraw or change your consent at any time through the consent management interface provided on our website.
Further information about Cookiebot and its processing of personal data is available in Cookiebot’s privacy documentation.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Cookies are small files stored on your device or information accessed from your device when you visit a website.
Cookies may be used for different purposes, including:
- ensuring the technical functionality and security of the website;
- remembering necessary settings;
- analysing website usage;
- improving website performance; and
- where applicable and where consent has been provided, supporting other functions or services.
9.1 Necessary Cookies
Necessary cookies are used where they are required for the technical operation, security or functionality of the website or for a service explicitly requested by you.
Where the applicable legal requirements for an exemption from consent are fulfilled, these cookies may be used without prior consent.
9.2 Analytics Cookies
Analytics cookies are used to understand how visitors use our website and to analyse website performance.
Analytics cookies are used only after the required consent has been obtained.
Our website uses Google Analytics 4 for this purpose.
9.3 Managing Cookie Preferences
You can accept or reject non-essential cookie categories through our Cookiebot consent banner.
You can also change or withdraw your consent at any time through the consent management interface available on our website.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
10. Google Analytics 4
We use Google Analytics 4 (GA4), a web analytics service provided by:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics helps us understand how visitors use our website and allows us to analyse website traffic and performance.
Depending on the configuration of the service, Google Analytics may process information such as:
- information about your interaction with our website;
- pages viewed;
- events and interactions;
- date and time of access;
- information about your device;
- browser information;
- approximate geographical information; and
- technical information associated with your website visit.
Google Analytics may use cookies and similar technologies for these purposes.
Google Analytics is activated for analytics purposes only after the required consent has been obtained through our consent management system.
The legal basis for this processing is Article 6(1)(a) GDPR.
You may refuse or withdraw your consent at any time through the Cookiebot consent management interface.
11. Google Consent Mode
Where Google Consent Mode is implemented on our website, it is used to communicate your consent choices to Google services and to adjust the behaviour of Google tags according to your consent preferences.
The consent management system communicates the relevant consent status to Google services.
Where consent for analytics storage has not been granted, Google Analytics does not use analytics cookies for the purposes requiring such consent.
Depending on the configuration of Google Consent Mode, limited information may nevertheless be transmitted to Google in connection with the operation of Consent Mode.
The processing of such information is subject to Google’s applicable data protection documentation and the configuration of the Google services used on our website.
12. Google Analytics and International Data Transfers
Google is an international company and personal data processed through Google services may be processed in countries outside the European Economic Area.
Where personal data is transferred to a third country, such transfer is carried out in accordance with Chapter V GDPR and on the basis of an applicable legal transfer mechanism, such as an adequacy decision or appropriate safeguards recognised under the GDPR.
Further information about Google’s data processing and applicable safeguards can be found in Google’s privacy documentation.
13. Recipients of Personal Data
Depending on the specific processing activity, your personal data may be disclosed to or accessed by:
- our hosting provider, Hetzner Online GmbH;
- Cookiebot / Usercentrics A/S for consent management;
- Google Ireland Limited and relevant Google entities in connection with Google Analytics;
- communication service providers, where you choose to contact us through WhatsApp or Telegram;
- IT and technical service providers acting on our behalf;
- professional advisers where necessary; and
- courts, authorities or other public bodies where disclosure is required by law.
Where service providers process personal data on our behalf, we take appropriate measures to ensure that such processing complies with applicable data protection law.
14. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or for as long as required by applicable law.
Personal data submitted through the contact form or other communication channels is retained for as long as necessary to handle the enquiry and, where applicable, for the period necessary to establish, exercise or defend legal claims or comply with statutory retention obligations.
Technical server logs are retained for the period necessary to ensure the security and proper operation of the website and to comply with applicable legal obligations.
Google Analytics data is subject to the data retention settings configured for the relevant Google Analytics property.
Cookie consent information is retained in accordance with the configuration and applicable retention settings of the Cookiebot consent management solution and for as long as necessary to demonstrate and manage the user’s consent choices.
15. Data Security
We use appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.
Our security measures are regularly reviewed and adapted where necessary to reflect technological developments and security risks.
However, no method of transmitting or storing information can guarantee absolute security.
16. Data Minimisation
We process personal data only to the extent necessary for the purposes described in this Privacy Policy.
We seek to apply the principles of data minimisation, purpose limitation, accuracy, storage limitation and privacy by design and by default.
17. Automated Decision-Making and Profiling
We do not use your personal data for automated decision-making that produces legal effects concerning you or similarly significantly affects you.
We do not carry out profiling for such purposes.
18. Data Obtained from Third Parties
As a general rule, we collect personal data directly from you.
Where personal data is obtained from another source, we will provide the information required under Article 14 GDPR, including information concerning the source of the data, where applicable and unless an exception provided by law applies.
19. Your Rights under the GDPR
Subject to the applicable legal requirements, you have the following rights:
Right of Access – Article 15 GDPR
You have the right to request confirmation as to whether we process your personal data and, where applicable, obtain access to your personal data and information concerning its processing.
Right to Rectification – Article 16 GDPR
You have the right to request the correction of inaccurate personal data and the completion of incomplete personal data.
Right to Erasure – Article 17 GDPR
You have the right to request the deletion of your personal data where the legal requirements for erasure are fulfilled.
Right to Restriction of Processing – Article 18 GDPR
You have the right to request the restriction of processing where the legal requirements are fulfilled.
Right to Data Portability – Article 20 GDPR
Where applicable, you have the right to receive personal data you have provided to us in a structured, commonly used and machine-readable format and to request its transmission to another controller.
Right to Object – Article 21 GDPR
Where processing is based on Article 6(1)(e) or Article 6(1)(f) GDPR, you have the right to object to such processing on grounds relating to your particular situation.
You have the right to object to direct marketing at any time.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw your consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
You may withdraw your cookie consent at any time through the Cookiebot consent management interface.
20. Right to Lodge a Complaint
If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with a competent supervisory authority.
As the controller is established in Poland, you may contact:
President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych – UODO), ul. Stanisława Moniuszki 1A, 00-014 Warsaw, Poland.
You may also lodge a complaint with the supervisory authority in the EU Member State of your habitual residence, place of work or the place where you believe an infringement has occurred, where permitted under the GDPR.
21. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy where necessary to reflect changes in our processing activities, applicable legislation, technical developments or other relevant circumstances.
The current version of this Privacy Policy is published on this website.
We recommend that you review this Privacy Policy periodically to remain informed about how we process and protect personal data.
22. Contact
For questions concerning this Privacy Policy, the processing of your personal data or the exercise of your rights, please contact:
Domak Sp. z o.o., Lwowska 51, 22-100 Chełm, Republic of Poland. Telephone: +48 733 917 552. Email: info@domak.eu.